The hotel is able to satisfy the needs of both companies and individuals that travel to Torrejon de Ardoz due to its proximity to the city of Madrid. It focuses on fully serving even the most demanding of customers. Renovated in 2011, it is air-conditioned and welcomes guests in the lobby at its 24-hour reception that offers a 24-hour check-out service. A hotel safe is also provided, as is lift access and a TV lounge. Food and drink are served at the cafe and restaurant. Guests can stay connected during their stay thanks to the wireless Internet access provided. A laundry service is also offered, and there is both a car park and garage where guests can leave their vehicles. When booking a double room with a child aged from 0 to 12 years, the child stays for free in the room if sharing a bed with 2 adults.